ENSURING TRANSPORTATION IS NEVER A BARRIER TO CARE

 
 

Every year

3.5+ million low-income, elderly and disabled patients miss visits.

Healthcare providers lose $4.1 billion in revenue due to transportation no-shows.

Insurers pay $40 billion in avoidable healthcare expenses resulting from these no-shows.

Transportation providers utilize just 50% - 70% of their fleet capacity.

Ride Health brings these stakeholders together with a transportation coordination solution that improves outcomes by ensuring the right patient, receives the right ride, at the right time.

 
Reduce visit no-shows and improve follow-up visit attendance.

Reduce visit no-shows and improve follow-up visit attendance.

Avoid delayed hospital discharge, streamline transitions of care, and reduce avoidable re-admissions.

Avoid delayed hospital discharge, streamline transitions of care, and reduce avoidable re-admissions.

Streamline ride scheduling and oversight to save time for care coordinators.

Streamline ride scheduling and oversight to save time for care coordinators.

Consolidate local transportation vendors and enable real-time ride requests.

Consolidate local transportation vendors and enable real-time ride requests.

 

HOW IT WORKS

 

WHY RIDE HEALTH

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Longitudinal transportation coordination with the ability to create and view rides through the Ride Health coordinator platform, patient portal, and care partner portal.

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Enhanced patient accessibility and engagement through text message, mobile and landline phone calls, and patient portal. All interactions are supported by communication and real-time translation in more than a hundred languages.

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Proactive ride oversight and support from Ride Health staff ensure ride success with no FTE impact.

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Full-spectrum transportation network across the United States. Integration with Uber and credentialed medical transportation providers enable a comprehensive service offering that eliminates transportation barriers.

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Flexible cost controls allow active management of ride spend by patient, user group, funding source, or geographic region.

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Self-serve analytics dashboards enable program oversight, evaluation, and continuous improvement.

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EHR integration streamlines ride creation and automates communication while maintaining a comprehensive patient record.

 
 

Who We Serve

Hospitals and Health Systems    Specialty Care Organizations    Care Management Organizations    Skilled Nursing Facilities

Hospitals and Health Systems

Specialty Care Organizations

Care Management Organizations

Skilled Nursing Facilities

Medicaid Managed Care Plans    Medicare Advantage Plans    Accountable Care Organizations

Medicaid Managed Care Plans

Medicare Advantage Plans

Accountable Care Organizations

Uber    NEMT Providers

Uber

NEMT Providers

 
 

WHAT WE BELIEVE

Our Mission: Ride Health is a healthcare technology and services company. We will ensure that every patient, everywhere, can access the care they need.

  • Our Vision: Every healthcare provider and payer will have the tools to help their patients reach appointments. No patient will forego care just because they cannot get there.

  • Our Values define how we operate each day:

    • People First: Patients and families are our most important stakeholders, and the reason our organization was created.

    • Intellectual Humility: We do not know all the answers, but we will figure them out through careful listening and constant adaptation.

    • Grassroots Approach: We engage all stakeholders, from C-suite leaders to social workers and nurse navigators, to tailor the right solution for each organization. 

 
 

Customer Experiences

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On-Time Arrival Rate to Scheduled Appointments

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Average Ride Cost Reduction

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Patient Satisfaction

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User intention to continue using Ride Health